gloship

Manage warehouses

Add the US addresses you ship from. Required before creating shipments.

Add the US addresses you ship from. Required before creating shipments.

Why warehouses matter

Every shipment needs a ship-from address — that is the warehouse address printed on the label and used to look up carrier rates. Add at least one warehouse before you create your first shipment. Most sellers have one or two, but you can add as many as you operate.

Open the Warehouses page

  1. Sign in to the customer portal.
  2. From the top nav, click Warehouses (or visit /warehouses).
  3. You see My Warehouses — a paginated list of every warehouse you have added.
My Warehouses index page with a list of saved warehouses and an Add warehouse button
The warehouses index. Each row exposes Edit and Delete actions.

Create a warehouse

  1. Click + Add warehouse on the top right.
  2. Fill the form:
    • Nickname — what you call this location internally (e.g. "Main NJ", "Brooklyn studio").
    • First name / Last name / Phone — the contact printed on labels.
    • Street address — line 1 and optional line 2.
    • City, State (US dropdown), ZIP (ZIP+4 supported).
  3. Click Save warehouse.
Add warehouse form with nickname, contact, and US address fields
The Add warehouse form. Required fields are marked with an asterisk.
Tip: the state field auto-suggests as you type the abbreviation (e.g. NJ → New Jersey). It only accepts US states and territories.
State dropdown on the Add warehouse form showing US state abbreviations
The state field only accepts US states and territories.

Edit or delete a warehouse

From the index, each row has action buttons:

  • Edit — open the same form pre-filled. Save to update. Existing shipments that referenced this warehouse keep the address that was active at purchase time.
  • Delete — soft-deletes the warehouse so you no longer see it as a ship-from option. Shipments already created keep working.
Warehouse edit form pre-filled with the existing address
Edit opens the same form pre-filled. Save to update.

Tips for clean data

  • Use nicknames that name the location, not the brand (you may add carriers later that read this back to USPS).
  • Use the full street format USPS expects ("Ave" instead of "Avenue" is fine; avoid punctuation).
  • ZIP+4 produces slightly faster carrier acceptance but is not required.
  • Phone number must include the country code +1 for US addresses (the field handles this automatically).

Troubleshooting

  • Can't save — "state is invalid". Pick from the dropdown rather than typing the full state name; only the standard 2-letter abbreviation is accepted.
  • Don't see the warehouse in the shipment dropdown. Hard-refresh the create-shipment page; the dropdown caches the warehouse list briefly.
  • Deleted by mistake. Email support@thegloship.com — soft-deleted warehouses can be restored.

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