gloship

Create and manage shipments

Quote rates, buy labels, and ship single or bulk packages.

Quote rates, buy labels, and ship single or bulk packages.

Single vs Bulk

GloShip offers two paths to create shipments. Use whichever fits how you work:

  • Single shipment (/shipments/create) — one order at a time. Best when you have a few labels per day or want to review each rate.
  • Bulk upload (/shipments/bulk) — upload an Excel file with many rows, review the quoted batch, then buy all labels at once and download a single merged PDF.

Both paths require: an active wallet balance large enough to cover the chosen service, and at least one warehouse.

My Shipments index with rows showing tracking, status, and action links
The shipments list. Filter by status, search by tracking, or pick a row to view details.

Create a single shipment

  1. From the top nav click Shipments, then + New shipment (or visit /shipments/create).
  2. Ship From — pick a warehouse from the dropdown.
  3. Ship To — enter the recipient's name, phone, and full address (country, street, city, state, ZIP). You can save the address to your address book for future reuse.
  4. Package Info — add parcels:
    • Weight + Weight Unit (lb / oz / kg / g).
    • Dimensions (length × width × height) in inches or centimeters.
    • For international: declared value and customs items.
    Click + Package Item to add more parcels.
  5. Click Get rates (or simply submit) to fetch live carrier quotes.
Create Shipment form with Ship From, Ship To, and Package Info sections
The create form. Ship From is your warehouse; parcels and items are below.

Pick a service and buy the label

  1. The Shipping service table shows every quote returned for your parcel — carrier, service name, transit time, and price.
  2. Click the row you want. The price is highlighted.
  3. Click Create Shipment at the bottom. We reserve the funds, call the carrier to buy the label, and store the PDF.
  4. You are redirected to the shipment detail page. Click Label to open or download the PDF.
Shipping service quote table comparing carriers, services, transit time, and price
Quotes return as a sortable table. Pick the row that best balances cost and transit time.
Create Shipment confirmation with the picked service highlighted and a buy button
Confirm the rate. Click Create Shipment to reserve funds and request the label.
Shipment detail page with a Label link that downloads the carrier PDF
Use the Label link on detail or list view to open the PDF anytime — no extra cost.
Tip: if you can't afford the chosen rate, the buy step fails and we release the reserved funds. Top up and try again — your draft details are preserved.

Bulk upload (Excel)

  1. Visit /shipments/bulk from the Shipments page (link "Bulk upload").
  2. Click Download Templates — pick the Domestic or International template that matches your destination.
  3. Fill the template in Excel. One shipment per row. Required columns are highlighted.
  4. Drag the file onto Upload File (or click to browse).
  5. The batch page shows each row's quote, weight, and any validation errors.
  6. Fix any failed rows (or skip them), then click Buy all at the top.
  7. Once purchased, you can Download labels (PDF) as one merged file and Export a CSV with tracking numbers + signed label URLs.
Bulk Shipments page with Download Templates and Upload File sections
The bulk upload entry point. Download the template that matches your destination first.
Bulk batch overview with per-row quotes, errors, and a Buy all button
The batch view shows each row's quote. Fix or skip rows before buying the batch.
Purchased bulk batch with Download labels PDF and Export buttons
Once purchased, download a single merged labels PDF plus a CSV with tracking numbers.
Rate limits: Buying a batch is throttled (5 per minute) and downloading the merged PDF or export is throttled (10 per minute). If you hit a limit, wait a minute and retry.

Manage existing shipments

  • List view at /shipments — search by tracking number or reference, filter by status, paginate.
  • Detail view shows the parcels, carrier service, sell price, billed weight, and the full event timeline (created → accepted → handed over → delivered).
  • Click Label on any row to reprint the PDF — no extra cost.

Troubleshooting

  • No rates returned. The carrier rejected the parcel (commonly: dimensions too large, destination unsupported, missing required field). Re-check the values; try a different service category if available.
  • "Buy" fails with insufficient funds. Top up the difference and try again from the quote screen.
  • Label PDF doesn't open. Some browsers block popups for direct PDF links — right-click and "Save link" instead, or click again with popups allowed.
  • Bulk row stuck at "quoted". The carrier returned a quote but never finalized — click Requote on that row to refresh, or Retry if buy failed.
  • Need to cancel? See Cancel a shipment and get a refund.

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